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Frequently asked questions
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How do I un-block a member?

To remove a member from your blocked profiles list please follow these instructions:

  • go to ‘my account settings’.
  • On the left-hand side of the page, under ‘Filtered members’, click on ‘see blacklisted members’
  • Click on the ‘unblacklist’ button

We recommend that you use this feature sparingly so you don’t miss out on any wonderful encounters.

Oops! If you blocked someone by mistake or you want to remove them from your blocked list, it’s easy to unblock them:

  • Go to “Me” followed by “Settings”.
  • At the bottom of your screen, tap “Blocked members”.
  • Tap the padlock beside the profile you’d like to remove.

Oops! If you blocked someone by mistake or you want to remove them from your blocked list, it’s easy to unblock them:

  • Go to “Me” followed by “Settings”.
  • At the bottom of your screen, tap “Blocked members”.
  • Tap the padlock beside the profile you’d like to remove.
  • On laptop Click to change
  • On mobile site Click to change
  • On app Click to change
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